At a Glance
- Tasks: Provide hands-on IT support and maintain technology for our Holiday Parks.
- Company: Join Tweed Shire Council, a vibrant employer of choice on the beautiful far North Coast.
- Benefits: Enjoy a competitive salary, flexible work options, and training opportunities.
- Other info: Dynamic role with excellent career growth in a supportive and diverse environment.
- Why this job: Make a real impact by enhancing visitor experiences through reliable tech solutions.
- Qualifications: Experience in IT support and strong knowledge of Microsoft 365 and cloud technologies.
The predicted salary is between 87689 - 87689 $ per year.
Business Technology & Systems Officer - Holiday Parks
Keep Tweed Holiday Parks connected, supported and running at their best.
Join our team and play a hands‑on role in delivering reliable IT infrastructure and technology services, ensuring our parks and staff have the tools they need to provide exceptional visitor experiences.
From maintaining critical systems to providing technical support, no two days are the same in this dynamic and rewarding role.
Keep Tweed Holiday Parks connected, supported and running at their best.
Join our team and play a hands‑on role in delivering reliable IT infrastructure and technology services, ensuring our parks and staff have the tools they need to provide exceptional visitor experiences.
From maintaining critical systems to providing technical support, no two days are the same in this dynamic and rewarding role.
About the role
- Provide hands‑on IT support to Holiday Park staff and managers.
- Maintain and improve networks, systems, Wi‑Fi and technology infrastructure.
- Support servers, cloud services, telephony and audio‑visual equipment.
- Perform system maintenance, updates, backups and performance monitoring.
- Administer business‑critical applications, booking systems and security technologies.
- Coordinate technology projects and digital improvements across the Holiday Parks.
What's on offer
- a permanent full‑time position with opportunities to expand your skills and expertise.
- a base salary ranging from $87,689 per annum with competency‑based increments up to $103,869 per annum, plus 12% super.
- 70-hour, 9 day fortnight.
- training and development opportunities.
- flexible work options for a healthy work/life balance.
We are seeking
- Experience providing IT support and maintaining business technology services and applications.
- Strong knowledge of Microsoft 365, desktop hardware, mobile devices, printers and cloud‑based technologies.
- Experience administering networks, Wi‑Fi, telecommunications and IT infrastructure in a secure and reliable environment.
- Proven ability to troubleshoot technical issues, identify improvements and enhance user experience.
- Experience supporting operational technologies such as CCTV, access control, telephony and payment systems.
- Excellent communication and customer service skills, with the ability to build strong stakeholder relationships and coordinate technology projects.
About us
- Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
- The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
- Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non‑traditional roles.
We provide workplace adjustments for people with disability, and access to flexible work options.
- Join an employer of choice.
Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 and 2025 Employer of Choice for our great employment practices within NSW local government.
Where it's located
This position is based in Tweed Heads and can be directed to work from any Council work site.
Position closes
- Friday 06 November 2026 at
- 12 noon sharp
(NSW time). Late applications will not be permitted.
- OFFICE USE ONLY
- #J-18808-Ljbffr
Business Technology & Systems Officer in Tweed Heads employer: Tweed Shire Council
Tweed Shire Council is an exceptional employer, recognised as the 2021 and 2025 Employer of Choice for its outstanding employment practices. Located in the stunning far North Coast of NSW, the Council offers a vibrant work culture that prioritises employee well-being through flexible work options, generous conditions, and a commitment to diversity and inclusion. With ample opportunities for professional growth and development, this role as a Business Systems Analyst allows you to make a meaningful impact on the community while enjoying a balanced lifestyle in a picturesque setting.
