At a Glance
- Tasks: Support customers with parts inquiries and process orders efficiently.
- Company: Join a global leader in parts for industrial and agricultural equipment.
- Benefits: Enjoy recognition programs, professional development, and a health and wellness program.
- Other info: Dynamic environment with opportunities for growth and a supportive team atmosphere.
- Why this job: Be part of a people-centric culture that values your well-being and ideas.
- Qualifications: Passion for customer service and knowledge of mechanical or automotive parts preferred.
The predicted salary is between 37800 - 46200 $ per year.
Responsibilities Include
- Customer support and enquiries – via email, telephone and counter sales
- Interpret customer requests for parts
- Order entry and processing
- Provide updates to customers on order status, pricing, product range and estimated delivery times
- Provide assistance to external Sales and Warehouse teams as required
About You – Skills, Experience And Qualifications
- Demonstrate a passion for customer service, with previous retail and/or customer service experience
- Prior experience as a Parts Interpreter or Parts Manager in a trade, retail or similar environment
- Expert knowledge of mechanical, materials handling, agricultural, industrial or automotive parts is preferred
- Excellent customer service and professional communication skills
- Attention to detail and a 'can do' attitude
- Confident computer skills, including the ability to learn an in-house ERP system
- You may have an interest in cars, construction machinery, forklifts, tractors, and more.
- You may have a service or parts background, or want to move away from working on the tools.
- What's In It For You
- You'll be part of a people-centric culture, where your well-being matters. We offer:
- Recognition programs and incentives for your performance
- The opportunity to join a dynamic global company that is a leader in its field
- Opportunities for professional development, including access to Linked In Learning and many in-house/external training courses
- Health and Wellness program and company commitment to sustainable growth
- People are at our heart
TVH is a global business with a family atmosphere, where people are at the centre.
We value clarity, mutual respect, kindness and open communication.
Our people are down-to-earth, easy to work and engage with.
We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment.
Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
Parts Interpreter employer: TVH
TVH Australia is an exceptional employer located in the vibrant city of Brisbane, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from ongoing professional development opportunities, a supportive team environment, and the chance to build meaningful relationships with customers while ensuring financial health. With a focus on employee well-being and growth, TVH Australia stands out as a rewarding place to advance your career in accounts receivable and collections.
