Are you an accounts professional who loves working with numbers as much as building great relationships with customers? We are looking for a detail driven Accounts Receivable & Collections Specialist to join our close-knit, collaborative team at TVH.
In this role, you won't just track numbers - you will play a vital role in maintaining healthy cash flow while building strong, positive customer relationships. Reporting directly to the Accounts Receivable Supervisor, you will handle full-function AR while managing collections with a customer-centric focus.
Responsibilities include:
- Proactively contact customers via phone and email regarding outstanding accounts, resolving payment queries, and negotiating payment arrangements while maintaining positive client relationships.
- Accurately post, match, and allocate daily customer payments across bank accounts.
- Maintain up-to-date customer records, reconcile ledger balances, and resolve invoice discrepancies promptly.
- Serve as a primary point of contact for customer billing inquiries, delivering professional, solutions-focused customer service.
- Assist the team with month-end reconciliations, ledger reviews, and reporting.
About you – Skills, experience and qualifications:
- Proven track record in an Accounts Receivable role with hands-on credit control and collections experience.
- Strong interpersonal and negotiation skills, with an ability to turn difficult conversations into positive customer outcomes.
- Proficiency in Microsoft Office (especially Excel) and experience using modern ERP or accounting software.
- High accuracy in data entry and strong numerical skills.
- Ability to prioritize a daily ledger workload independently while supporting team goals.
What's in it for you
- We put our people first. When you join TVH, you get the stability of a global leader combined with a down-to-earth, family atmosphere.
- Employee recognition programs that highlight and celebrate great work.
- Unlimited access to LinkedIn Learning plus structured in-house and external training courses.
- Dedicated Health & Wellness programs and a company committed to sustainable growth.
- Be part of an innovative international market leader in a collaborative, inclusive environment.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
Please note only short-listed candidates will be contacted.
Accounts Receivable Officer in Brisbane employer: TVH Parts Holding NV
At TVH, we pride ourselves on being an excellent employer by fostering a supportive and collaborative work culture that prioritises employee well-being and growth. As a Junior Accounts Receivable Officer, you will benefit from our commitment to professional development through unlimited access to LinkedIn Learning and tailored training programs, all while enjoying the stability of a global leader in a family-like atmosphere. Join us to be part of an innovative team where your contributions are recognised and valued, making a meaningful impact in the finance sector.
