At a Glance
- Tasks: Lead a team to ensure exceptional cleanliness and guest satisfaction at Turtle Beach Resort.
- Company: Join the award-winning Turtle Beach Resort, a family-friendly paradise on the Gold Coast.
- Benefits: Part-time hours with on-site training and ongoing support in a vibrant environment.
- Other info: Enjoy a dynamic workplace with opportunities for growth and development.
- Why this job: Make a real impact on guest experiences while working in a fun, tropical setting.
- Qualifications: Passion for customer service and strong organisational skills are essential.
The predicted salary is between 24.3 - 29.7 $ per hour.
Located in the heart of Mermaid Beach, Gold Coast, Turtle Beach Resort is currently seeking an experienced and motivated Housekeeping Checker (Team Leader) who is committed to providing exceptional customer service experiences to our guests.
Employment Status: Part-Time, 27.5 - 30 Hours
Roster Requirements: Friday to Tuesday, 9:30am – 3:30pm
On-site training and ongoing support will be provided to the successful applicant.
Duties include:
- Assist with training and lead new team members.
- Responsible for cleaning time frames and standards.
- Complete checklists and report cleaning concerns to the Housekeeping Manager.
- Liaise with suppliers and contractors, as required.
- Provide a duty of care to yourself and team members.
- Additional tasks within scope and skills, as directed by Management.
Personal Specifications:
- Passionate in all areas of guest satisfaction and provide the highest level of customer service.
- Ability to work under pressure in a high volume, fast paced environment.
- Ability to work rostered hours presented, and public holidays as required.
- Exceptional organisational and communication skills, written and verbal.
- Confidence to work alone and within a team.
- Punctual, efficient, and courteous at all times with guests, clients, and staff.
- Exceptional personal presentation.
About Us: Turtle Beach Resort is one of the largest, privately owned, family-orientated holiday resorts on the Gold Coast. This award-winning resort has been in continuous operation for over 15 years. Situated within 400 metres of Mermaid Beach, right on the Gold Coast Highway, the Resort is set in beautiful tropical gardens teeming with wildlife and a whole range of holiday activities. These include 6 pools, a full-size tennis court, the amazing Splash Zone waterpark, kids cinema, guest BBQ's and a 'putt putt' golf course around the grounds, in addition to a licensed onsite restaurant.
Housekeeping Checker (Team Leader) employer: Turtle Beach Resort
Turtle Beach Resort offers a supportive work environment with on-site training and ongoing support for employees. The company values exceptional service and teamwork, providing opportunities for professional growth in various roles within the hospitality industry. Employees can enjoy a family-oriented atmosphere and the chance to engage with guests in a vibrant holiday setting.
