Customer Success Specialist – Remote in Canberra

Customer Success Specialist – Remote in Canberra

Canberra Full-Time 63000 - 77000 $ / year (est.) Remote
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At a Glance

  • Tasks: Guide customers through onboarding and enhance their product data workflows.
  • Company: Join Trustana, a forward-thinking company in AI and Data.
  • Benefits: Remote work flexibility, competitive salary, and opportunities for growth.
  • Other info: Collaborate with product and engineering teams in a dynamic remote environment.
  • Why this job: Make a real impact by helping customers succeed with innovative AI solutions.
  • Qualifications: 2-3 years in B2B SaaS, strong communication skills, and a data-friendly mindset.

The predicted salary is between 63000 - 77000 $ per year.

Trustana is seeking a Customer Success Representative (AI & Data) to work remotely from Australia.

You will guide customers through onboarding, help them improve product data workflows, and explore use cases that demonstrate value.

You’ll support adoption, renewals, and identify growth opportunities while collaborating with product and engineering teams to share insights.

Ideal candidates have 2–3 years in B2B Saa S, a data-friendly mindset, strong communication skills, and curiosity about new AI

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Customer Success Specialist – Remote in Canberra employer: Trustana Singaporeltd

At Trustana, we pride ourselves on being an exceptional employer that values innovation and collaboration. Our remote team in Australia enjoys a flexible work culture that fosters personal growth and professional development, with ample opportunities to engage with global retailers and brands. Join us to be part of a dynamic environment where your contributions directly impact customer success and drive meaningful change in the retail sector.

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Contact Details:

Trustana Singaporeltd Recruitment Team

We think you need these skills to ace Customer Success Specialist – Remote in Canberra

Customer Onboarding
Product Data Workflows
B2B SaaS Experience
Communication Skills
Curiosity about AI
Adoption Support
Renewal Management