At a Glance
- Tasks: Drive sales, build customer relationships, and execute in-store promotions across Victoria.
- Company: Join Trumps, a proud Australian family business with over 80 years of experience.
- Benefits: Opportunity to grow your career in a supportive environment with a strong reputation.
- Other info: Enjoy a dynamic role with opportunities for personal and professional development.
- Why this job: Make a real impact on sales growth and brand presence while working independently.
- Qualifications: FMCG sales experience, strong communication skills, and a proactive approach.
The predicted salary is between 18 - 22 $ per hour.
Trumps is a proudly Australian-owned, third-generation family business with over 80 years of experience supplying quality pre-packed and bulk dry food products and ingredients to the Australian and international markets. We are passionate about quality, customer service and building strong partnerships with our customers.
About the role
Reporting to the National Retail Manager, you will be responsible for managing and growing customer relationships across your Victorian territory, achieving sales targets and increasing product distribution and visibility in retail stores. This is a hands-on field sales role suited to someone who enjoys working with customers, identifying opportunities and turning sales plans into results. You will combine relationship management and commercial sales with practical in-store merchandising and promotional execution.
Key responsibilities
- Drive sales performance: Achieve monthly sales budgets, sales targets and margin objectives while growing distribution across your territory.
- Build customer relationships: Develop strong working relationships with retail customers, understand their needs and identify opportunities to grow existing accounts.
- Maximise in-store execution: Maintain clean, well-presented and correctly ticketed displays, shelves and promotional stands, including off-location displays where required.
- Grow product distribution: Identify opportunities to expand product ranging, improve availability and increase product visibility.
- Deliver promotional activity: Communicate upcoming promotions, support promotional displays and point-of-sale initiatives, and ensure marketing priorities are executed in store.
- Manage territory performance: Plan customer call cycles, manage your territory effectively and identify opportunities through market and competitor insights.
- Coordinate customer orders: Place orders through the relevant systems or Customer Service team and follow up on stock availability, delivery discrepancies and customer enquiries.
- Collaborate across the business: Work closely with Customer Service, Supply Chain, Quality and Marketing teams to resolve issues and deliver a positive customer experience.
- Report and improve: Maintain accurate customer information, provide timely sales forecasts and reports, and identify opportunities to improve sales and distribution.
About you
You are a proactive, organised and commercially focused sales professional who enjoys working independently, building relationships and delivering measurable results. To be successful, you will bring:
- FMCG sales experience and a demonstrated ability to achieve sales targets.
- Merchandising experience, including maintaining retail displays and executing promotional activity.
- Strong communication, relationship-building and presentation skills.
- A customer-focused approach and the confidence to identify and pursue sales opportunities.
- Strong planning, organisation and time-management skills.
- Attention to detail and the ability to manage competing priorities.
- Initiative, flexibility and a practical approach to problem-solving.
- A current and valid driver's licence.
Experience in the food industry and proficiency in Microsoft Office, including Excel, Word and PowerPoint, will be highly regarded.
Why join Trumps?
Join an established Australian family business with a long-standing reputation in the food industry. You will have the opportunity to build customer partnerships, take ownership of your territory and make a tangible contribution to sales growth and brand presence across Victoria.
Retail Sales Representative in Melbourne employer: Trumps
Trumps is an exceptional employer, offering a supportive and family-oriented work culture that prioritises safety, teamwork, and innovation. As a Warehouse Team Leader in our Rocklea and Acacia Ridge locations, you'll benefit from performance-based bonuses, generous staff discounts, and the opportunity to lead a dedicated team while contributing to healthier food choices for our community. Join us to grow your career in a thriving environment where your leadership truly makes an impact.
