TRS - Public Sector in NSW is seeking a Call Centre Officer for multiple NSW locations (Newcaste, Bathurst, Parramatta, Wollongong). The role supports a NSW Government Department's shared services by handling initial customer enquiries and maintaining the CRM data base.
Key accountabilities include delivering high quality service in a high-volume centre, referring complex queries to the Centre of Expertise, keeping policy knowledge updated, and maintaining accurate records.
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NSW Government Call Centre Specialist — CRM & Customer Care in Sydney employer: TRS - Public Sector
Join a leading organisation that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. As a Project Director in NSW, you'll enjoy competitive daily rates, the opportunity to lead impactful health projects, and the chance to make a real difference in the community while working alongside dedicated professionals. With regular travel to Central Coast project sites, you will experience diverse environments and challenges that enhance your career trajectory.
