Tropicana is looking for a passionate FOH leader to join the team. Whether you're an experienced Manager or a strong Supervisor ready to step up, we're looking for someone confident, hands-on and hospitality-focused. The role is open to shaping around the right person.
Key responsibilities
Lead service and ensure consistently high standards of food, beverage and customer experience
Open and close the venue and ensure all operational procedures are followed
Troubleshoot issues quickly and confidently during service
Maintain the presentation, cleanliness and overall atmosphere of the venue
Ensure music, lighting, styling and general ambience remain consistent with the Tropicana brand
Manage ordering and stock levels across food, beverage and venue supplies
Maintain a high level of service and hospitality
Build relationships with regular customers and the local community
Handle customer complaints professionally and resolve issues before they escal
Ensure RSA, food safety, WHS and other relevant requirements are followed
About you
Previous experience in a Supervisor or FOH Manager role
Strong leadership and communication skills
Confidence in running busy services
A hands-on attitude — you lead from the floor, not the office
Solid bar knowledge (cocktails, wine, the classics)
A genuine love for hospitality and people
Availability across weekends and peak periods
Ensure staff understand and comply with workplace policies
A fun, energetic workplace with a strong team culture and loyal customer base
Creative input — we love new ideas and initiatives
Hospitality without the late hours and hospo grind
About us
Tropicana is one of the Central Coast's most iconic restaurants, known for its personality, pizzas and xustomer service.
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