TrooCoo, a global software organisation, seeks an experienced technical customer support leader to transform and lead a high-performing function across regions. The role focuses on transformation, not day-to-day ticketing, and reports to a senior global executive.
You will create a scalable support organisation with close collaboration with Product, Engineering, Customer Success and Consulting, ensuring exceptional service and readiness for new releases.
Global Director of Technical Support Transformation in Sydney employer: Troocoo
Join a dynamic and innovative team as an Endpoint Engineer in Brisbane CBD, where you'll have the opportunity to work on cutting-edge Windows 11 and Microsoft Intune projects. Enjoy flexible working conditions with 2-3 days of remote work each week, and thrive in a collaborative environment that fosters professional growth and impactful technology outcomes. This role not only offers a competitive initial contract but also the chance to contribute to significant digital transformation initiatives within a supportive workplace culture.
