At a Glance
- Tasks: Lead donor engagement strategies and strengthen relationships for impactful fundraising.
- Company: Join a purpose-driven not-for-profit with a strong community presence.
- Benefits: Flexible working options, employee benefits, and a supportive culture.
- Other info: Opportunity for personal growth and to see your impact firsthand.
- Why this job: Make a real difference by connecting supporters to meaningful causes.
- Qualifications: Experience in fundraising, donor engagement, and team leadership.
The predicted salary is between 51750 - 63250 $ per year.
Troocoo is proud to be exclusively partnering with a well-regarded and purpose-led not-for-profit organisation to appoint a Supporter Engagement Lead.
This is an opportunity to join an organisation with a strong community presence, a passionate and committed team, and a mission that resonates deeply with supporters across Queensland.
This is a unique opportunity for an experienced fundraising, philanthropy or donor engagement professional who enjoys balancing strategy, leadership and hands-on relationship management while connecting supporters to a purpose-driven cause.
About the role
As the Supporter Engagement Lead, you will play a key role in strengthening donor relationships, growing philanthropic support and delivering engagement initiatives that create long-term impact.
- Lead and deliver supporter engagement strategies that drive donor retention, revenue growth and long-term supporter relationships.
- Provide leadership, mentoring and development to a small and dedicated team.
- Manage and grow a portfolio of high-value donors, supporters and philanthropic stakeholders.
- Identify, cultivate and steward major gift, bequest and individual giving opportunities.
- Develop personalised engagement and recognition initiatives that enhance the supporter experience.
- Lead fundraising campaigns and supporter engagement activities in partnership with internal teams.
- Build strong relationships with internal stakeholders to bring supporter impact stories to life.
- Represent the organisation at supporter, fundraising and community events.
- Maintain accurate donor records and contribute to reporting, forecasting and strategic planning.
- Stay ahead of emerging trends and best practice in philanthropy, fundraising and supporter engagement.
About you
- Demonstrated experience within fundraising, donor engagement, philanthropy or supporter relations.
- Proven experience leading, mentoring or developing team members.
- Experience managing and growing relationships with donors or key stakeholders.
- A track record of delivering fundraising, engagement or revenue growth outcomes.
- Strong communication, influencing and relationship-building skills.
- Experience developing and implementing engagement or stewardship strategies.
- Previous leadership experience or the ability to coach and develop team members.
- Strong organisational skills and the ability to manage competing priorities.
- Experience using CRM systems and leveraging data to inform decision making.
- What’s in it for you
- Join a respected organisation with a strong mission and genuine community impact.
- Flexible working arrangements, including hybrid working options.
- Access to novated leasing and additional employee benefits.
- A supportive, collaborative and values-driven culture.
- The opportunity to see the impact of your work firsthand.
- Build meaningful relationships with supporters who are invested in creating positive change.
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Supporter Engagement Lead in Brisbane employer: Troocoo
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