Supporter Engagement Lead in Brisbane

Supporter Engagement Lead in Brisbane

Brisbane Full-Time 51750 - 63250 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead donor engagement strategies and strengthen relationships for impactful fundraising.
  • Company: Join a purpose-driven not-for-profit with a strong community presence.
  • Benefits: Flexible working options, employee benefits, and a supportive culture.
  • Other info: Opportunity for personal growth and to see your impact firsthand.
  • Why this job: Make a real difference by connecting supporters to meaningful causes.
  • Qualifications: Experience in fundraising, donor engagement, and team leadership.

The predicted salary is between 51750 - 63250 $ per year.

Troocoo is proud to be exclusively partnering with a well-regarded and purpose-led not-for-profit organisation to appoint a Supporter Engagement Lead.

This is an opportunity to join an organisation with a strong community presence, a passionate and committed team, and a mission that resonates deeply with supporters across Queensland.

This is a unique opportunity for an experienced fundraising, philanthropy or donor engagement professional who enjoys balancing strategy, leadership and hands-on relationship management while connecting supporters to a purpose-driven cause.

About the role

As the Supporter Engagement Lead, you will play a key role in strengthening donor relationships, growing philanthropic support and delivering engagement initiatives that create long-term impact.

  • Lead and deliver supporter engagement strategies that drive donor retention, revenue growth and long-term supporter relationships.
  • Provide leadership, mentoring and development to a small and dedicated team.
  • Manage and grow a portfolio of high-value donors, supporters and philanthropic stakeholders.
  • Identify, cultivate and steward major gift, bequest and individual giving opportunities.
  • Develop personalised engagement and recognition initiatives that enhance the supporter experience.
  • Lead fundraising campaigns and supporter engagement activities in partnership with internal teams.
  • Build strong relationships with internal stakeholders to bring supporter impact stories to life.
  • Represent the organisation at supporter, fundraising and community events.
  • Maintain accurate donor records and contribute to reporting, forecasting and strategic planning.
  • Stay ahead of emerging trends and best practice in philanthropy, fundraising and supporter engagement.

About you

  • Demonstrated experience within fundraising, donor engagement, philanthropy or supporter relations.
  • Proven experience leading, mentoring or developing team members.
  • Experience managing and growing relationships with donors or key stakeholders.
  • A track record of delivering fundraising, engagement or revenue growth outcomes.
  • Strong communication, influencing and relationship-building skills.
  • Experience developing and implementing engagement or stewardship strategies.
  • Previous leadership experience or the ability to coach and develop team members.
  • Strong organisational skills and the ability to manage competing priorities.
  • Experience using CRM systems and leveraging data to inform decision making.
  • What’s in it for you
  • Join a respected organisation with a strong mission and genuine community impact.
  • Flexible working arrangements, including hybrid working options.
  • Access to novated leasing and additional employee benefits.
  • A supportive, collaborative and values-driven culture.
  • The opportunity to see the impact of your work firsthand.
  • Build meaningful relationships with supporters who are invested in creating positive change.
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Supporter Engagement Lead in Brisbane employer: Troocoo

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Contact Details:

Troocoo Recruitment Team

We think you need these skills to ace Supporter Engagement Lead in Brisbane

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management
Flexibility
Teamwork