This is a relationship-focused role that combines sales, event planning and client experience. From the first enquiry through to the final farewell, you will guide couples and event clients through every stage of their journey, helping bring their vision to life while delivering exceptional service and commercial success. Working closely with the Events Team and Kitchen Team, you will ensure every detail is planned and executed to the highest standard, creating seamless and memorable experiences for clients and their guests.
Key responsibilities
Responding to wedding and event enquiries and converting leads into confirmed bookings
Conducting venue tours and consultations with prospective clients
Preparing tailored proposals, quotations, contracts and event documentation
Building strong, lasting relationships with couples, clients and industry partners
Managing weddings, private functions and corporate events from initial enquiry through to execution
Developing event timelines, floor plans and run sheets
Working closely with the Events and Kitchen Teams to ensure all event details are communicated and delivered seamlessly
Acting as the primary point of contact for clients throughout their event journey while coordinating with internal teams to ensure exceptional outcomes
Collaborating with venue, restaurant, events and kitchen teams to deliver a consistently high standard of service
Overseeing event operations on the day and ensuring exceptional client experiences
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