At a Glance
- Tasks: Deliver exceptional customer service and assist with furniture selection in our vibrant showrooms.
- Company: Join Trit House, a leading contemporary furniture retailer with showrooms across Australia.
- Benefits: Gain ongoing training, work in a supportive team, and develop your sales and styling skills.
- Other info: Flexible part-time hours available, perfect for students and recent graduates.
- Why this job: Combine your passion for design with sales while helping customers create their dream spaces.
- Qualifications: Experience in sales or customer service; a love for contemporary furniture is a plus.
The predicted salary is between 19.8 - 24.2 $ per hour.
Trit House is a specialist furniture retailer offering a curated collection of contemporary furniture, lighting and homewares, with showrooms across Melbourne, Sydney, Brisbane and the Gold Coast. We are seeking a confident, enthusiastic and customer-focused Interior Sales Consultant to join our Melbourne team, working across our Hawthorn and Richmond showrooms. The ideal candidate will have a genuine interest in contemporary furniture and design, enjoy building relationships with customers and take pride in delivering exceptional service.
About You
- Experience in sales or customer service, ideally within furniture, interiors, retail or hospitality
- A genuine interest in contemporary furniture, interior design and home styling
- Strong communication skills and a confident, professional manner
- The ability to build customer relationships and convert enquiries into sales
- Excellent organisational skills, attention to detail and a proactive approach to follow-up
- The ability to work independently and as part of a team
- Willingness to learn about our products, brands and systems
- Availability to work weekends, including both Saturdays and Sundays, as a regular part of the roster
- Flexibility to work across both our Hawthorn and Richmond showrooms
- Formal qualifications in interior design are not essential. We welcome applications from design students, recent graduates and experienced sales professionals alike.
Key Responsibilities
- Deliver exceptional customer service while maximising sales opportunities
- Assist customers with furniture selection, product specifications, finishes and styling advice
- Respond to enquiries in-store, over the phone and via email, including preparing quotes and following up on sales opportunities
- Manage customer orders, including processing payments, providing updates and coordinating deliveries
- Assist with after-sales enquiries and liaise with our warehouse and operations teams
- Receive and process incoming stock, manage inventory and coordinate stock transfers between locations
- Build relationships with retail and trade clients on residential and commercial projects
- Maintain showroom presentation, merchandising and general organisation
- Support the wider team with daily showroom operations and administration
What We Offer
- The opportunity to work with leading contemporary furniture and design brands
- Ongoing product knowledge and brand training
- A supportive and collaborative team environment
- Opportunities to develop your sales and interior styling skills
Interior Sales Consultant in Melbourne employer: Trit House
Trit House is an exceptional employer that values its employees by fostering a collaborative and supportive work culture in Dandenong South. As a Customer Experience Manager, you'll enjoy a full-time role with competitive salary and superannuation, while having the unique opportunity to shape customer service processes within a growing national retail business. With a focus on employee growth and development, Trit House encourages you to take ownership of your role and make a meaningful impact on customer satisfaction.
