Trit House, an Australian furniture and homewares retailer with showrooms across Melbourne, Sydney, Brisbane and the Gold Coast, seeks a Customer Experience Manager in Dandenong South. This hands-on role oversees the central customer service function, resolving enquiries, orders and aftersales matters while coordinating with showrooms, warehouse, logistics and management.
You will manage communications across channels, improve processes, and own customer outcomes with strong problem-solving and
Customer Experience Manager — Own & Elevate Service Ops in Dandenong employer: Trit House
Trit House is an exceptional employer that values its employees by fostering a collaborative and supportive work culture in Dandenong South. As a Customer Experience Manager, you'll enjoy a full-time role with competitive salary and superannuation, while having the unique opportunity to shape customer service processes within a growing national retail business. With a focus on employee growth and development, Trit House encourages you to take ownership of your role and make a meaningful impact on customer satisfaction.
