At a Glance
- Tasks: Lead the café team, ensuring a memorable experience for every guest.
- Company: Join Trippas White Group at the iconic National Gallery of Australia.
- Benefits: Enjoy staff discounts, a supportive team, and a vibrant work environment.
- Other info: Flexible hours, including weekends, with opportunities for growth.
- Why this job: Be part of a dynamic café culture while honing your leadership skills.
- Qualifications: Previous supervisory experience in hospitality and a passion for great service.
The predicted salary is between 47250 - 57750 $ per year.
- Oculus Café x Kitchen by Mike | National Gallery of Australia | Canberra
- The Venue
Trippas White Group (TWG) delivers hospitality experiences across a collection of iconic Australian venues.
Located at the entrance to the National Gallery of Australia, Oculus Café x Kitchen by Mike welcomes visitors with breakfast, lunch, coffee and takeaway offerings in a vibrant cultural setting.
The Role
We are seeking an experienced and hands‑on Café Supervisor to join our team on a full‑time basis.
You will support the daily operation of Oculus, lead the front‑of‑house team during service and help create a welcoming, efficient and memorable experience for every guest.
Working closely with the Venue Manager, kitchen and wider team, you will maintain high standards of service, food safety and presentation while supporting the smooth running of the café.
Key Responsibilities
- Supervise daily café service, including opening and closing, set‑up and service periods.
- Lead, support and motivate the front‑of‑house team, providing clear direction and on‑the‑job training.
- Welcome guests, manage bookings and respond to enquiries and feedback professionally.
- Work closely with the kitchen to coordinate service, communicate dietary requirements and ensure accurate orders.
- Maintain high standards of food and beverage service, cleanliness, presentation and food safety.
- Support stock control, ordering, deliveries and minimising waste.
- Operate the point‑of‑sale system, handle payments and assist with cash handling and daily reconciliation.
- Assist with rostering and coordinating staff breaks to meet service needs.
- Monitor service standards and assist the Venue Manager with daily administration and operational improvements.
- Follow workplace health and safety procedures and venue requirements, reporting issues promptly.
- Support café functions and other venue operations when required.
About You
- Previous supervisory or team leadership experience in a café, restaurant or similar hospitality environment.
- A passion for hospitality and creating positive guest experiences.
- Strong communication and leadership skills, with a collaborative and hands‑on approach.
- Experience working in a busy service environment and managing competing priorities.
- Good knowledge of food safety, hygiene and workplace health and safety practices.
- Confidence using point‑of‑sale systems and handling payments.
- Strong organisational skills, attention to detail and a positive attitude.
- Availability to work a flexible roster, including weekends and public holidays as required.
- A current Responsible Service of Alcohol (RSA) certificate, or willingness to obtain one if required for the role.
Benefits & Culture
- A supportive and inclusive team environment.
- A professional and safe workplace at an iconic Canberra venue.
- Staff discounts at TWG retail restaurants and access to corporate offers.
Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply.
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Café Supervisor in Canberra employer: Trippas White Group
Trippas White Group is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of Sydney. With a strong focus on employee growth, you will have access to professional development opportunities while working in a prestigious location like the National Gallery of Australia, where your contributions to premium events will be both meaningful and rewarding.
