NRMA Roadside Assistance in Ballina

NRMA Roadside Assistance in Ballina

Ballina Full-Time On-site
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Trio Automotive Group

Trio Automotive Group is a growing Roadside Assistance and Towing company, and we are seeking motivated and customer-focused NRMA Roadside Assistance to join our team. This role offers a great opportunity for individuals who enjoy hands-on work, helping customers, and being part of a supportive and professional team.

About the Role

As an NRMA Roadside Assistance, you will provide high-quality roadside assistance and towing services while delivering excellent customer service. You will represent Trio Automotive Group professionally and ensure customer safety and satisfaction at all times.

Key responsibilities

  • Attending roadside assistance jobs including flat tyres, lockouts, battery replacements and jump starts
  • Maintaining cleanliness and presentation of allocated work vehicles
  • Using tablets and computer systems for job records and training
  • Providing professional and friendly customer service

What We Offer

  • Supportive and friendly team environment
  • Extensive onboarding and ongoing training
  • Flexible shift options
  • Opportunities for career growth and development
  • Weekly recognition programs
  • Annual Christmas party and company social events

Skills & Experience

  • Current open car licence (Essential)
  • Sound knowledge of motor vehicles
  • Strong problem-solving skills
  • Computer literate and confident using smart tablets
  • Physically fit and capable of manual tasks
  • Strong work ethic and customer-focused attitude
  • Ability to work rotating on-call nights and weekends as part of a shared team roster

What's On Offer

  • Competitive income packages for the right candidates
  • Regular and ongoing training provided
  • Stable, long-term employment with a growing organization

NRMA Roadside Assistance in Ballina employer: Trio Automotive Group

Trio Automotive Group Queensland Pty Ltd is an exceptional employer, offering a supportive and dynamic work environment in Hervey Bay. With comprehensive training and ongoing support, employees have ample opportunities for growth and development while working alongside a motivated team. The company values reliability and professionalism, making it an ideal place for those seeking meaningful employment in the automotive assistance and insurance sector.

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Contact Details:

Trio Automotive Group Recruitment Team