KBR is seeking a Global Tier 1 Service Desk Technician to be the first contact for end users across a follow-the-sun IT Service Desk. You will provide first-line support for account administration, hardware, software, access and authentication issues, ensuring incidents are managed per ITIL and SLAs.
The role requires strong customer service, clear communication and accurate ticketing across regions and time zones.
Global IT Service Desk Technician - Tier 1 Support in Sydney employer: Trinzic
KBR is an exceptional employer that values the expertise of its Maritime Defence Commercial Specialists, offering a dynamic work environment across Australia. With a strong commitment to employee growth, KBR provides ample opportunities for professional development and fosters a collaborative culture that encourages innovation and teamwork. The flexibility of this role allows for a balanced work-life integration, making it an ideal choice for those seeking meaningful and rewarding employment in the defence sector.
