Jira & Confluence Administrator / Reporting & Tools Analyst
Triniti is seeking an experienced Jira & Confluence Administrator (Reporting & Tools Analyst) to support a Federal Government agency in Melbourne.
The successful candidate will support the effective use, administration and continuous improvement of delivery management tooling and reporting across a very large technology delivery environment.
Duties and Responsibilities
- Administer, configure and improve Jira and Confluence, including workflows, fields, screens, schemes, templates, permissions, automation, dashboards and project structures.
- Standardise Jira and Confluence practices across delivery teams, including work-item hierarchies, workflows, templates and reporting conventions.
- Develop and enhance Power BI dashboards and reporting, including extracting, transforming, modelling and analysing Jira and other delivery data.
- Improve data quality and reporting standards by identifying gaps, risks and inconsistencies and strengthening data accuracy and consistency.
- Work with project managers, portfolio teams and stakeholders to understand reporting and tooling requirements and deliver practical solutions.
- Develop and maintain Jira automation rules, Python scripts and utilities to support data extraction, transformation, validation and reporting.
- Provide user support, troubleshooting, documentation and guidance for Jira, Confluence and related automation.
Mandatory Skills & Experience
- Australian Citizens only.
- Demonstrated hands‑on experience administering and configuring Jira Cloud and Confluence Cloud in an enterprise environment, including workflows, fields, screens, permissions, dashboards and project structures.
- Proven experience developing and maintaining Power BI dashboards and reports, including data extraction, transformation, analysis and visualisation.
- Experience improving data quality, reporting consistency and standardisation across delivery or project environments.
- Ability to understand how Jira configuration and underlying data structures influence downstream reporting and portfolio visibility.
Desirable Skills & Experience
- Advanced Jira/Confluence configuration experience, including JQL, automation rules, schemes, templates and work-item hierarchies.
- Advanced Power BI capabilities, including DAX, Power Query, complex data modelling and executive-level reporting.
- Experience using Python, REST APIs, JSON or other scripting and integration technologies to support reporting, data processing and automation.
- Experience gathering business requirements and translating them into practical tooling, reporting and process improvements.
- Understanding of project, program and portfolio management practices, including Agile, Scrum, Kanban and related delivery methodologies.
- Strong stakeholder engagement, communication and problem-solving skills, with experience supporting users and documenting technical solutions.
- Previous experience within Australian Government or a similarly complex enterprise environment.
Role closes for submission on Thursday 22nd October.
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Reporting & Tools Analyst in Melbourne employer: Triniti
Join a forward-thinking Australian organisation that prioritises innovation and excellence in AI engineering. With a strong commitment to employee growth, you'll benefit from a collaborative work culture that encourages mentorship and technical leadership, while also having the autonomy to shape architectural decisions and coding standards. This role offers the unique opportunity to work on cutting-edge AI solutions in a supportive environment that values your contributions and fosters professional development.
