At a Glance
- Tasks: Support older Australians and families by solving inquiries with empathy and efficiency.
- Company: Trilogy Care, a compassionate team dedicated to making a difference.
- Benefits: Comprehensive training, supportive environment, and opportunities for personal growth.
- Other info: Join a busy contact centre with a focus on teamwork and client satisfaction.
- Why this job: Make a real impact in people's lives while developing your customer service skills.
- Qualifications: No aged care experience needed; just bring your compassion and confidence.
The predicted salary is between 47250 - 57750 $ per year.
Trilogy Care is seeking a confident, compassionate Customer Service Officer to join our Brisbane-based care team.
This phone-based role supports older Australians, families and service providers, solving inquiries with empathy and efficiency.
No aged care experience is required, and we provide training to help you grow.
You'll work in a busy contact centre, building strong relationships, using CRM and Microsoft tools, and collaborating across teams to ensure a seamless client experience.
Empathetic Care Support Specialist Brisbane employer: Trilogy Care
At Trilogy Care, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of older Australians. Our collaborative work culture fosters innovation and creativity, allowing you to lead initiatives from discovery to delivery while leveraging cutting-edge AI technologies. With a modern office in Brisbane, flexible hybrid working arrangements, and a range of employee benefits including wellness support and discounts, we provide an environment where you can thrive both personally and professionally.
