Trilogy Care Pty Ltd in Brisbane is seeking an experienced Senior Collections Officer to lead a portfolio of complex receivables, balancing empathy with compliance. The role emphasizes coaching, process improvement and enhancing client outcomes within a regulated aged care environment.
You will work from Trilogy Care’s Bowen Hills office, handling challenging conversations, negotiating payment plans and driving automation to reduce manual workloads while maintaining high standards of service and
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Senior Collections Lead: Empathy, Strategy & Compliance in Brisbane employer: Trilogy Care Pty Ltd
Trilogy Care Pty Ltd is an exceptional employer located in Brisbane, offering a supportive work culture that prioritises empathy and compliance in the health care sector. Employees benefit from professional growth opportunities, including coaching roles and the chance to innovate with AI tools, all while contributing to meaningful outcomes for clients in sensitive situations. Join us to be part of a team that values integrity and compassion in every interaction.
