Trilogy Care Pty Ltd is hiring a Customer Service Officer (Care Partner/Coordinator) to manage a portfolio of clients and guide care journeys in a fast-paced contact centre. You will deliver high-quality service to clients, families and providers, handling enquiries on Home Care Packages and care services with empathy and professionalism.
The role requires strong communication, problem-solving, and tech confidence with CRM and Office 365.
Care Partner & Client Advocate - Aged Care Coordinator in Brisbane employer: Trilogy Care Pty Ltd
Trilogy Care Pty Ltd is an exceptional employer located in Brisbane, offering a supportive work culture that prioritises empathy and compliance in the health care sector. Employees benefit from professional growth opportunities, including coaching roles and the chance to innovate with AI tools, all while contributing to meaningful outcomes for clients in sensitive situations. Join us to be part of a team that values integrity and compassion in every interaction.
