Security Officer | Townsville Shopping Centre
We are currently seeking motivated Retail Security Officers to join our team in a full-time rotating role, with additional opportunities available for part-time and casual employment.
Roster:
- Full-Time roster is four days on then four days off, rotating through an 8 week cycle.
- Part-Time & Casual roles also available.
As a Trident Security Officer, you will be responsible for providing a safe, welcoming environment while maintaining a strong security presence on-site. We are looking for individuals who are passionate about customer service, quick-thinking, and ready to be part of a professional and supportive team.
Your responsibilities will include:
- Providing high-quality customer service and front-line support
- Identifying and resolving potential risks and issues proactively
- Responding to all medical and security incidents
- Accurately reporting and recording incidents during your shift
- Using conflict resolution and de-escalation techniques effectively
To be successful in this role, you will need:
- A current QLD Security License with valid Crowd Control function
- Current First Aid and CPR certificates
- Good written and verbal communication skills
- A customer-first attitude with strong interpersonal skills
- High personal integrity and grooming standards
What we offer:
- Full professional uniform provided
- Stable, long-term employment opportunities
- On-site training and ongoing professional development
- A supportive, inclusive team environment
Trident Services Australia is a national leader in fully integrated service delivery, supporting retail centres and airports across Australia through comprehensive, client-focused solutions. We are proud to provide high-quality security services at Townsville Shopping Centre.
Trident is an equal opportunity employer that values diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, and people from all backgrounds.
Security Officer - Townsville employer: Trident Services Australia
Trident Services Australia is an exceptional employer, offering a dynamic work environment in Cannon Hill, QLD, where you can significantly influence the commercial and contractual landscape of a growing national services business. With a strong focus on employee development, competitive remuneration, and flexible working arrangements, Trident fosters a culture of collaboration and innovation, empowering its leaders to drive meaningful change while engaging with a diverse range of operational functions.
Contact Details:
Trident Services Australia Recruitment Team
