At a Glance
- Tasks: Lead a vibrant venue, create memorable guest experiences, and manage daily operations.
- Company: Join Black Hops Brewing, a passionate team dedicated to great beer and community connection.
- Benefits: Competitive salary, dynamic work environment, and the chance to shape your venue's identity.
- Other info: Opportunity for career growth in a supportive and innovative brewing company.
- Why this job: Be part of a fun, energetic team and make a real impact in the craft beer scene.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
The predicted salary is between 63000 - 77000 $ per year.
Burleigh Heads, Queensland | Full Time
Great beer. Great people. A venue you’re proud to lead.
Born on the Gold Coast, Black Hops is about good beer and bringing people together. Our passion for brewing, welcoming hospitality and connection with our community sits at the heart of who we are. Our venues bring that spirit to life. They’re places where locals become regulars, visitors discover their new favourite beer, and a warm welcome matters just as much as what’s pouring.
We’re recruiting two hands-on Venue Managers, with each role responsible for one Black Hops venue. You’ll lead your own venue team and help shape what comes next.
The opportunity
You’ll take ownership of the day-to-day running of the venue, creating memorable experiences for our guests and an environment where our people feel supported, valued and proud of their work. From leading a busy service to developing your team, building local connections and keeping the venue running safely and efficiently, you’ll set the standard through your own actions.
What you’ll be doing
- Leading the team: Recruit, onboard, coach and support your people, setting clear expectations and recognising great work.
- Creating great guest experiences: Deliver friendly, knowledgeable service and handle feedback with care.
- Running a strong venue: Manage rosters, ordering, stocktakes, cash reconciliation and opening and closing procedures, keeping service consistent and controlling labour costs and wastage.
- Putting safety into practice: Maintain a safe, clean and organised workplace, encourage people to speak up and follow through on concerns.
- Building community connections: Develop local partnerships and coordinate venue events and functions, from enquiries and bookings through to delivery, giving guests a reason to return.
- Delivering results: Take responsibility for agreed sales targets and operating budgets, monitor venue performance and margins, and report on results and opportunities for improvement.
- Working together: Build strong relationships with brewing, sales and support teams to keep the venue informed, connected and operating smoothly.
What you’ll bring
- You’re an approachable leader who enjoys being on the floor with your team. You can keep a cool head during a busy service, have a constructive conversation when something needs attention, and bring people with you when things change.
- Experience managing a hospitality venue, bar or taproom.
- Strong people leadership, rostering and operational skills.
- Commercial awareness, including managing stock, labour costs and venue performance.
- A commitment to responsible service, workplace safety and looking after your team.
- An interest in craft beer and enthusiasm for sharing that knowledge.
- Availability to work across the venue’s trading hours, including evenings, weekends and public holidays.
- RSA certification valid in Queensland. RMLV training and Queensland Approved Manager approval will be highly regarded.
Why Black Hops
This is an opportunity to make your mark on a venue with a distinctive identity and a strong connection to its community. We want a leader who shares our passion for good beer and brings fresh ideas for where we go next—someone who cares about our people, our guests and the details that make a great venue.
Venue Manager employer: Tribe Breweries Group
At Black Hops Brewing, we pride ourselves on being an exceptional employer that fosters a vibrant work culture in the heart of Burleigh Heads. Our commitment to employee growth is evident through hands-on leadership opportunities and a supportive environment where your ideas are valued. Join us to be part of a passionate team dedicated to crafting great beer and creating memorable experiences for our community.
