At a Glance
- Tasks: Support customer inquiries and maintain inventory while collaborating with various teams.
- Company: Join Trend Windows & Doors, a leading Australian window manufacturer with over 50 years of innovation.
- Benefits: Enjoy competitive pay, generous discounts, ongoing training, and extra leave on your birthday.
- Other info: Great career growth opportunities in a supportive work environment.
- Why this job: Be part of a dynamic team that values customer relationships and innovative solutions.
- Qualifications: Experience in purchasing or customer service, plus strong problem-solving skills.
The predicted salary is between 150000 - 165000 $ per year.
Trend Windows and Doors is one of Australia's largest window manufacturers, having secured a reputation for quality, innovation, and design for more than 50 years. It is part of a larger group that includes iconic brands Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, A&L Windows, and Breezway louvres.
The Opportunity
Reporting to the Supply Chain Manager, the Purchasing Administrator role adds value to our organisation by assisting, supporting, and resolving customer inquiries, concerns, and issues whilst building lasting and valued customer relationships, identifying needs, providing innovative solutions, meeting commitments, and delivering quality experiences at every touch point that exceed customer expectations.
Key Responsibilities
- Maintain the company's Inventory and purchasing databases
- Creating work orders for the assembly team
- Work with the receiving team and provide updated paperwork for goods receipt
- Matching payment invoices against purchase orders
- Maintain accurate records related to purchases, logistics and administration
- Assisting with invoicing inquiries, payment processing, and resolving discrepancies
- Assisting customers with order placement, processing transactions, and facilitating credits
- Escalating unresolved or complex customer issues
- Collaborate with other departments such as sales, finance, and operations to resolve issues, improve processes, and support business objectives
About You
- Purchasing experience, preferably in a similar industry, manufacturing custom orders to install
- At a minimum, prior customer service and administration experience
- Ability to solve problems and alleviate conflicts, and escalate tactfully
- Strong capability with MS Office Suite (Outlook, Word, and Excel)
- Experience with ERP (SAP) and inventory management systems (highly desirable)
What's On Offer
- Ongoing training and career development
- A competitive remuneration package
- Generous discounts on our extensive range of products
- On-site parking
- Ability to schedule leave every year at Christmas
- Additional paid days’ leave on your birthday
- Employee Assistance Program access
- Flare benefits program - salary packaging, discounts and premium perks
- Refer a friend and get rewarded with $$ through our Employee Referral Program
- Opportunities to cross-train, enhance your skills and advance your career
Your next steps
This is a fantastic opportunity to join our team and contribute to the business's success. If you have the skills and dedication to meet these responsibilities, we invite you to apply!
VENTORA builds businesses ethically and safely. Eligible applications must have legal rights to work in Australia and undertake pre-employment checks.
Purchasing Administrator employer: Trend Windows & Doors
Trend Windows & Doors is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working in the vibrant Brisbane and Gold Coast regions, known for their beautiful landscapes and thriving communities. Join us to make a meaningful impact in the industry while enjoying the benefits of a supportive team environment and competitive commission structure.
