About Treetops Adventure
Treetops Adventure, part of Experience Co., is an adventure tourism company founded in 1998 that operates 16 locations across Australia.
About the role
We are seeking a Park Manager for our West Beach Park. The role offers a good work‑life balance with weekend and public holiday work.
Responsibilities
- Deliver outstanding customer service, including guest briefings and active supervision/monitoring of patrons
- Lead, manage, and enforce safety standards for guests and team members, including responding to emergencies and performing rescues when required
- Maintain a safe and compliant workplace at all times
- Complete operational requirements including inspections, audits, and reporting documentation
- Carry out minor maintenance tasks such as tightening bolts, general upkeep, and ensuring equipment/platforms are safe and level
- Lead end‑to‑end recruitment processes including interviewing, onboarding, training, and ensuring staff hold all required qualifications and competencies
- Maintain a hands‑on operational presence, including the ability to safely lift loads of up to 15kg
Qualifications
- Experienced and confident manager with proven leadership and people management skills
- Strong ability to build, develop, and support high‑performing teams in fast‑paced operational environments
- Experience managing day‑to‑day business operations, including staff training, rostering, onboarding, and performance support
- Excellent verbal communication skills and ability to enforce safety standards and operational procedures
- Valid Working with Children Check, current First Aid and CPR certifications (or ability to obtain)
- Experience in hospitality or customer service operations highly regarded
Benefits
- Competitive remuneration
- Employee discounts across all Experience Co products
- Employee Assistance Program (Sonder)
- Career progression and development opportunities
- Training provided
EEO Statement
Experience Co is dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyway.
Don’t miss out on joining a leading company that welcomes innovative ideas and is dedicated to providing quality services. If you are ready to escape the ordinary, apply now.
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Park Manager - Treetops Adventure West Beach in Adelaide employer: Treetops Adventure Group
Treetops Adventure in Colac is an exceptional employer that prioritises employee well-being and growth, offering competitive remuneration and flexible work hours, including weekends. Our vibrant work culture fosters teamwork and a passion for outdoor adventure, ensuring that every Instructor has the opportunity to deliver extraordinary experiences while developing their skills in a supportive environment.