At a Glance
- Tasks: Lead daily operations and ensure exceptional guest experiences at a top ski boutique hotel.
- Company: Join Astra Falls Creek, a 10-time winner of Best Ski Boutique Hotel in Australia.
- Benefits: Enjoy a supportive work culture, career development, and awesome staff perks.
- Other info: Flexible seasonal roles available with opportunities for year-round positions.
- Why this job: Make a real impact in hospitality while enjoying the stunning alpine environment.
- Qualifications: Experience in hotel management and strong leadership skills required.
The predicted salary is between 54000 - 66000 $ per year.
Traverse Alpine Group is seeking a highly skilled and dynamic Hotel Manager for Astra Falls Creek, a distinguished recipient of the 'Best Ski Boutique Hotel in Australia' award ten times. This is a unique opportunity to lead one of the premier alpine hospitality properties in the region. As the Hotel Manager, you will be responsible for the overall operation and management of the hotel, ensuring that our esteemed reputation for excellence is upheld and enhanced.
Responsibilities
- Lead and manage the daily operations of Astra Falls Creek, ensuring exceptional guest experiences.
- Oversee all departments, including front office, housekeeping, food & beverage, and guest services.
- Develop and implement strategies to improve service quality, revenue, and operational efficiency.
- Maintain high standards of hospitality and service throughout the hotel.
- Monitor financial performance, manage budgets, and achieve financial targets.
- Foster a positive work environment, encouraging team collaboration and employee development.
- Act as the primary point of contact for guest inquiries, ensuring all concerns are addressed efficiently.
- Stay informed about industry trends and competitor activities to maintain a competitive edge.
Requirements
- Proven experience as a Hotel Manager or in a similar leadership role in the hospitality industry.
- Strong understanding of hotel operations, financial management, and guest services.
- Exceptional leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, high-pressure environment.
- Proficient in hotel management software and systems.
- Flexibility to work varied hours, including weekends and holidays.
- Strong problem-solving abilities and a commitment to delivering exceptional customer service.
Benefits
- A work culture that values inclusivity, cultural and gender equality in a professional and supportive work environment.
- Access to a range of learning development activities to encourage career progression.
- Organised group outings and an epic annual staff party.
- Access to company discounts across all our venues.
- In venue and company wide incentives.
- Access to health and wellness programs and our Employee Assistance Program (EAP).
- Be a part of a passionate group of hospitality staff who bring their best every day to work and pick up some new skills.
- Choose a seasonal role for winter or for the right staff we can offer a year-round role between our 7 venues (and growing!) in Falls Creek (VIC) & Bright (VIC).
Hotel Manager in Falls Creek employer: Traverse Alpine Group
Traverse Alpine Group is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and professional development. As the Hotel Manager at Astra Falls Creek, you will not only lead a dedicated team in one of Australia's top ski boutique hotels but also enjoy numerous benefits such as access to health and wellness programs, career progression opportunities, and exciting staff events. Join us in creating memorable guest experiences while advancing your career in a supportive alpine environment.
