Guest Experience Lead

Guest Experience Lead

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to ensure exceptional guest experiences and smooth front office operations.
  • Company: Join Travel + Leisure Co., a leader in the hospitality industry.
  • Benefits: Full-time hours, subsidised private health insurance, and career growth opportunities.
  • Other info: Dynamic role with a focus on teamwork and customer service.
  • Why this job: Make a real impact on guest satisfaction in a vibrant environment.
  • Qualifications: 3+ years of supervisory experience and a positive attitude.

The predicted salary is between 47250 - 57750 $ per year.

Join Travel + Leisure Co. in Manly as a Senior Duty Manager, where your expertise in front office management will shine.

You'll assist the Front Office Manager in smooth operations, ensuring guests receive exceptional service while leading a dedicated team.

With 3+ years of supervisory experience and a positive attitude, you will drive customer satisfaction and deal with guest issues promptly.

The role offers full-time hours, subsidized private health insurance, and opportunities for

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Guest Experience Lead employer: Travel + Leisure Co.

Travel + Leisure Co. is an exceptional employer located in the vibrant city of Melbourne, offering a dynamic work culture that prioritises employee development and collaboration. As a Guest Experience Leader, you will enjoy comprehensive benefits, opportunities for professional growth, and the chance to be part of a team dedicated to delivering outstanding service in the travel industry. Join us to make a meaningful impact while enjoying the unique advantages of working in one of Australia's most exciting cities.

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Contact Details:

Travel + Leisure Co. Recruitment Team

We think you need these skills to ace Guest Experience Lead

Front Office Management
Customer Service
Supervisory Experience
Team Leadership
Problem-Solving Skills
Guest Issue Resolution
Operational Efficiency