Travel, Event and Sports Manager

Full-time | Mount Lawley, Western Australia

About us

Travel and Sports Australia (TASA) is a Perth-based travel and sports tourism company specialising in personalised travel experiences, major sporting events, corporate travel and group travel. We pride ourselves on delivering exceptional service and memorable experiences for our clients. We're a close-knit team that values hard work, collaboration and a genuine commitment to doing things well.

About the role

We are seeking an experienced Travel, Event and Sports Manager to join our team at our Mount Lawley office in a full-time position. This is a varied and hands-on role combining travel consultancy, event coordination, group travel management and client relationship management. You'll be involved in everything from creating tailored travel itineraries and managing individual bookings to coordinating major sporting events, corporate groups and international travel programs.

Key responsibilities

• Design and manage tailored travel packages, itineraries and experiences for individual clients, corporate groups and sporting events.
• Coordinate group travel and event logistics, including flights, accommodation, transfers, ticketing and other travel arrangements.
• Liaise with domestic and international suppliers to negotiate competitive rates, manage bookings and ensure smooth delivery.
• Manage client communications throughout the booking and travel process, providing professional advice and resolving issues as they arise.
• Process bookings, payments and travel documentation accurately and efficiently.
• Build and maintain strong relationships with clients, travel suppliers, sporting organisations and industry partners.
• Contribute ideas and identify opportunities to improve our products, processes and customer experience.
• Work collaboratively with colleagues, sharing knowledge, supporting workloads and assisting across different areas of the business when required.
• Take ownership of assigned bookings, projects and responsibilities, ensuring tasks are followed through and completed to a high standard.

The person we’re looking for

While experience and industry knowledge are important, we’re equally focused on finding someone with the right attitude, work ethic and approach to being part of a team. We’re looking for someone who genuinely enjoys working with others, takes pride in their work and understands that delivering exceptional results is a collective effort.

• Puts the team first.
• Takes ownership and shows initiative.
• Is collaborative and inclusive.
• Takes pride in doing things properly.
• Is flexible and willing to get involved.
• Has a positive, solutions-focused attitude.

What we’re looking for

• At least 3 years’ experience as a travel consultant, travel agent or in a similar travel industry role, preferred.
• Strong knowledge of travel products, destinations, booking processes and itinerary planning.
• Experience with travel booking systems such as Galileo, Amadeus or similar.
• Experience coordinating group travel, sporting events or corporate travel programs would be highly regarded.
• Excellent communication and customer service skills, with confidence dealing with clients, suppliers and stakeholders.
• Strong organizational skills, attention to detail and the ability to manage multiple priorities and deadlines.
• Sound knowledge of international travel requirements, including visas, travel insurance and relevant travel documentation.
• A genuine interest in travel, sport and creating memorable experiences for clients.
• Relevant qualifications in travel, tourism or hospitality would be advantageous.

What we offer

At Travel and Sports Australia, you’ll be joining a supportive, collaborative team with the opportunity to work across a diverse range of travel products, sporting events and group experiences. We offer:

• Competitive remuneration based on experience.
• Opportunities for professional development, industry training and career progression.
• Staff travel benefits and opportunities to participate in industry familiarization trips.
• Exposure to major domestic and international sporting events and unique travel experiences.
• A varied and rewarding role where your ideas, initiative and contributions are valued.
• A workplace built on mutual respect, teamwork and shared success.
• Flexible working arrangements where operationally possible, with an appreciation for maintaining a healthy work-life balance.

We welcome applications from candidates of all backgrounds and are committed to fostering an inclusive and supportive workplace.