Trapeze Group ANZ is seeking a Service Delivery Manager to lead the ONG project from delivery into live operation within NSWβs Opal-enabled bus network.
You will own the service management framework, apply ITIL practices, and partner with TfNSW to ensure SLAs, KPIs, and continual service improvement across project and BAU. Expect rigorous governance reporting and on-site delivery in Sydney.
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Service Delivery Lead β Opal NG Bus System in Sydney employer: Trapeze Group ANZ
Trapeze Group ANZ offers a supportive work environment with a strong emphasis on employee engagement and professional growth. The company provides opportunities for strategic leadership roles, allowing employees to make a significant impact in the public transport technology sector. With a focus on continuous improvement and collaboration, Trapeze Group ANZ fosters a culture that values innovation and teamwork.