At a Glance
- Tasks: Lead client onboarding and support, managing a team and driving AI processes.
- Company: Transvirtual, a forward-thinking company focused on enhancing customer experiences.
- Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
- Other info: Join a dynamic team and report directly to the CEO and Board.
- Why this job: Make a real impact by improving client experiences with innovative AI solutions.
- Qualifications: Experience in customer support and team leadership, with a passion for AI technologies.
The predicted salary is between 135000 - 165000 $ per year.
Transvirtual is seeking a hands-on Support & Onboarding Manager to lead client support and own the onboarding journey end-to-end.
You’ll guide a small team, manage escalations, and drive AI-enabled self-serve processes to accelerate onboarding and improve client experience.
You will report directly to the CEO and Board, using AI tooling to multiply output and ensure on-time delivery while continuously improving processes and customer outcomes.
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AI-Driven Customer Onboarding & Support Lead in Sydney employer: Transvirtual
Transvirtual is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a leader in AI-powered logistics solutions, we provide our employees with opportunities for professional growth and development, while fostering a culture that values creativity and hands-on execution. With a hybrid work model and a commitment to meaningful work, you'll be part of a team that is shaping the future of logistics technology in a supportive and engaging atmosphere.
