Network Operator (Traffic Control Room's Operations) in Sydney

12-month casual positions, based in Sydney. This role requires full availability, including weekends and public holidays, as the roads we manage operate 24/7.

About the role

We're seeking a casual Network Operator to work in our busy control rooms, redirect traffic flow, coordinate response teams, and relay critical info to keep our roads safe, all while remaining naturally composed and alert at all times.

You'll join an innovative team who tirelessly monitor the flow of traffic with an eagle eye and respond with lightning speed in the event of incidents, both big and small. As our Network Operator, you will contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging and exciting work.

Day-to-day, you will:

• Work with different control systems to monitor and manage traffic on both open roads and in tunnels.
• Get to know Automated Height Detectors, Road Management systems, CCTV, Automatic Incident Detection Systems.
• Work collaboratively with field staff, emergency services and your team, acting swiftly to respond to incidents, contain the event and keep everyone safe.
• Create Incident Management and Traffic Management plans with ease to ensure our roads run more efficiently and safely when things don't go to plan.
• Drive improvements in processes and traffic management, making recommendations.
• Collate real-time info on road conditions for stakeholders, the media and customers.
• Understand the importance of rigorous knowledge of traffic management policies, practices and procedures, including operational systems.

This role will suit someone with a curious mind and transferrable skills and experiences, including:

• Experience in a monitoring centre or operational environment.
• Computer smart and analytical, fascinated with new technology and systems.
• Driven, resilient and efficient, showing confidence and professionalism no matter how challenging the situation is.
• Organised, efficient and decisive in prioritising tasks that count, while juggling multiple tasks.
• Experienced in writing reports and knowing which important details to include.
• Comfortable with shift work; our roads are open 24/7.

If you meet some of these requirements but not all, we encourage you to submit your application.

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience.

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us.

Ready to help us keep cities moving? Apply today.