Transurban is seeking a Customer Specialist Support Advisor - Dispute Resolutions in Melbourne to resolve complex customer issues with empathy and timeliness. You will join a collaborative team focused on improving the customer experience, with mandatory onsite training and a structured development path.
The role involves handling escalated complaints across channels, de-escalating conflicts, and delivering clear, concise updates to customers while working with internal and external partners.
Dispute Resolution Support Specialist in Melbourne employer: Transurban
Transurban is an exceptional employer that fosters a collaborative and inclusive work culture, where employees can see the tangible impact of their contributions to urban transport solutions. With a strong emphasis on flexibility, diversity, and employee wellbeing, Transurban offers numerous growth opportunities and encourages open communication, making it a rewarding place for professionals looking to make a difference in the community.
