At a Glance
- Tasks: Provide expert IT support and analysis to enhance operational efficiency.
- Company: Transport for NSW, committed to a safe and integrated transport system.
- Benefits: Competitive salary, flexible work options, and a supportive culture.
- Other info: Opportunities for career growth and professional development in a dynamic environment.
- Why this job: Join a diverse team and make a real impact on millions of customers.
- Qualifications: Experience in enterprise applications, particularly SAP, and strong analytical skills.
The predicted salary is between 49500 - 60500 $ per year.
You want to create a supportive culture where people perform and grow beyond their job. If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.
In this role, you'll:
- Provide expert IT operational support and analysis across a complex enterprise application environment.
- Drive incident and problem-management activities, conduct root-cause analysis, monitor application performance and turn operational data into practical improvements.
- Improve operational processes, dashboards, reporting and documentation.
- Support releases, changes and deployments while managing operational risk.
- Identify opportunities to improve performance and service availability.
- Work closely with technical teams, business stakeholders and vendors.
- Help resolve complex issues across interconnected platforms and business processes.
About You
The ideal candidate is an experienced operations professional with strong expertise in enterprise applications, particularly within SAP ecosystems (including Equip, Ariba, ABAP, and Basis), and broader cloud-based environments across Azure and AWS. You bring deep technical capability across modern technologies such as Java, C++, and DevOps practices, combined with strong analytical skills to interpret system performance data, identify trends, and drive continuous improvement.
A self-starter and collaborative team player, you are a confident communicator who can influence stakeholders, work across multi-vendor environments, and manage competing priorities to deliver reliable, high-quality operational outcomes.
Who We Are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers. Flexible work options may be available. Learn more via Flexible work options and policy.
Applications close 11:59 PM Wednesday 4 November 2026. Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.
Senior Operations Analyst in Sydney employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
