At a Glance
- Tasks: Lead complex technology analysis and shape solutions for seamless operations.
- Company: Transport for NSW, connecting communities with a diverse workforce.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Join a supportive environment that values diversity and inclusion.
- Why this job: Make a real impact on transport systems that serve millions every day.
- Qualifications: Proven experience in technical business analysis and strong stakeholder engagement skills.
The predicted salary is between 158393 - 177399 $ per year.
You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow. If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.
In this role, you'll:
- Lead business analysis activities across complex technology portfolios and enterprise-scale initiatives within Transport for NSW.
- Provide leadership in shaping solution options, defining requirements, and ensuring technology changes integrate effectively with end-to-end business processes.
- Work across multiple systems, delivery teams, and stakeholder groups to drive high-quality outcomes that are secure, scalable, and aligned with enterprise strategy.
- Lead discovery and analysis activities for large, complex initiatives, helping to clarify business problems, challenge assumptions, identify risks early, and define clear requirements and acceptance criteria.
- Collaborate closely with architects, engineers, delivery teams, and business stakeholders to shape solution direction and influence strategic technology decisions.
- Evaluate solution options and define key artefacts including business and technical requirements, canonical data models, integration and API specifications, process and control models, data contracts and interface definitions, and migration and transition approaches.
- Guide backlog prioritisation, dependency management, release readiness, and cross-team coordination to ensure successful delivery outcomes.
- Collaborate with testing, security, data, and release teams to ensure both functional and non-functional requirements are clearly defined, validated, and verified.
- Support defect triage, root cause analysis, operational readiness, and change impact assessments to minimise delivery risk and maximise business value.
- Coach and mentor Business Analysts and delivery team members, uplifting capability and promoting best practice across requirements engineering, documentation, analysis frameworks, and modelling techniques.
- Act as a trusted advisor to senior stakeholders, providing evidence-based recommendations, options analysis, risk assessments, and delivery insights to support governance processes and informed decision-making.
About you
You are a highly experienced Technical Business Analyst with a proven track record delivering outcomes across large, complex technology programs and enterprise environments. You bring:
- Significant experience leading technical business analysis across enterprise-scale programs and portfolios.
- Strong expertise in integrations, APIs, enterprise data models, and configuration-driven platforms.
- Demonstrated experience working closely with architects, technical teams, and business stakeholders to shape solution direction and delivery outcomes.
- Deep understanding of requirements engineering, process modelling, business analysis frameworks, and delivery methodologies.
- Strong knowledge of enterprise architecture principles, integration patterns, and data governance practices.
- Experience working across Agile, Waterfall, and hybrid delivery environments.
- Proven ability to influence senior stakeholders and facilitate consensus across diverse groups with competing priorities.
- Experience mentoring Business Analysts and improving analysis capability and quality standards across teams.
- Strong analytical, problem-solving, and communication skills, with the ability to translate complex technical concepts into clear business outcomes.
You thrive in environments where complexity, ambiguity, and scale require structured thinking, strong stakeholder engagement, and a pragmatic approach to delivering business value.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Our workforce is as diverse as the community we serve.
Flexible work options may be available. Applications close 11:59 PM Friday 28 August 2026.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.
Senior Technical Business Analyst - Regulatory employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
