Transport for NSW is seeking a Senior Support Analyst to maintain and optimise critical transport management systems and motorway applications. You'll lead complex incident responses, ensure system availability, and collaborate with vendors and internal stakeholders to deliver improvements.
The role emphasizes ITIL-driven incident/problem management, mentoring junior analysts, and developing robust technical documentation to support 24/7 operations for NSW's transport network.
Senior Support Analyst: Critical Incidents Lead employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
