At a Glance
- Tasks: Lead service design and assurance for tech initiatives, ensuring smooth transitions.
- Company: Transport for NSW, dedicated to enhancing customer experiences.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and customer satisfaction.
- Why this job: Make a real difference in transport services for millions of customers.
- Qualifications: Experience in service design, strong communication, and Agile methodologies.
The predicted salary is between 49500 - 60500 $ per year.
Transport for NSW is seeking an experienced service design and assurance professional to guide delivery across technology initiatives, ensuring transitions are smooth and aligned with operational standards. You will work with multiple teams to deliver outcomes that support millions of customers and the broader transport network.
The role requires hands-on collaboration, strong communication, and the ability to navigate both waterfall and Agile environments, leveraging ServiceNow reporting.
Strategic Service Design & Assurance Lead in Ryde employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
