At a Glance
- Tasks: Lead product development from concept to launch, focusing on customer-centric solutions.
- Company: Join Transport for NSW, a diverse team enhancing transport systems.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Roles available in Parramatta with flexible working arrangements.
- Why this job: Make a real impact on accessibility and sustainability in transport services.
- Qualifications: Tertiary qualifications or equivalent experience in product management.
The predicted salary is between 61650 - 75350 $ per year.
You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow. Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.
In this role, you will:
- Oversee the development and end to end management of assigned products, features and capabilities, from idea through to launch and continuous improvement.
- Focus on creating practical, customer focused solutions that deliver clear value and support Transport for NSW’s goals.
- Lead end-to-end delivery of products, features, or capabilities, managing planning, design, build, launch, and ongoing improvement to deliver high-quality outcomes within a product domain.
- Gather and analyse customer insights, market trends, research and data to identify opportunities, inform decisions, and shape product improvements.
- Define and refine user stories, acceptance criteria, and requirements, aligning scope and priorities across business, design, and technical teams.
- Act as Product Owner within delivery teams, guiding design, development, and testing to ensure solutions meet customer and business needs.
- Monitor product performance and key metrics, identifying optimisation opportunities, and driving post-launch improvements and roadmap updates.
- Develop product roadmaps, contributing to planning and prioritisation, championing the customer perspective, and collaborating with stakeholders to manage dependencies and maintain alignment across teams.
There are 3 ongoing full-time and 2 fixed term full-time positions available – all located at Parramatta. The fixed-term positions are available until 30 June 2027 and 30 June 2028. These roles can be based anywhere in New South Wales. However, the roles do require in-person attendance of at least 10 days per month on particular days of the week at your local TfNSW office.
About you:
- You have tertiary qualifications in a relevant discipline or equivalent experience.
- You are experienced in managing products and initiatives, assessing ideas for business and market fit and can take an idea from planning and development to business case and through to delivery, launch, and continuous improvement.
- You are highly analytical and a strong problem solver, using customer insights, data, and research to help prioritise work, shape features, and improve outcomes.
- You are comfortable working in agile, cross functional teams, balancing technical requirements, user needs, and business goals to deliver measurable results.
- You are a confident communicator and relationship builder, able to explain complex ideas clearly and work well with business, design, and technology stakeholders.
Who we are:
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Our workforce is as diverse as the community we serve.
Flexible work options may be available.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.
Product Manager in Parramatta employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
