At a Glance
- Tasks: Lead discovery and design customer journeys for digital services.
- Company: Transport for NSW, a key player in enhancing user experiences.
- Benefits: Flexible work arrangements, competitive salary, and professional growth opportunities.
- Other info: Join a dynamic team focused on innovation and user satisfaction.
- Why this job: Make a real difference in how users interact with essential services.
- Qualifications: Experience in service design and strong collaboration skills.
The predicted salary is between 90000 - 110000 $ per year.
Transport for NSW is seeking an experienced Service & Experience Designer to join the Licensing Products team in Parramatta.
You will lead discovery, map customer journeys, and create practical, buildable solutions that enhance how users interact with our digital services.
You will collaborate with Product Managers, Engineers and stakeholders from discovery to implementation, translating complex requirements into wireframes, prototypes and end-to-end service blueprints.
#J-18808-Ljbffr
Hybrid Senior Service & Experience Designer in Parramatta employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
