At a Glance
- Tasks: Process applications, manage accounts, and resolve customer enquiries with a focus on excellence.
- Company: Transport for NSW, dedicated to enhancing customer experiences.
- Benefits: Gain valuable experience in a supportive team environment with opportunities for growth.
- Other info: Join a dynamic team in Parramatta with a commitment to continuous improvement.
- Why this job: Make a real difference in customer satisfaction while developing your professional skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 42750 - 52250 $ per year.
Transport for NSW is seeking a customer-focused professional to process applications, manage accounts and resolve enquiries from our Parramatta team.
You will apply policies, maintain records and support continuous improvement while working with internal stakeholders to enhance outcomes.
You will engage in cross-skilling, prepare professional correspondence and handle financial adjustments per delegated authority, contributing to excellent customer experiences.
Customer Experience Specialist — Service & Resolution in Parramatta employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
