Transport for NSW seeks a Customer Service Officer for a temporary opportunity in Parramatta. You will process applications, manage accounts, and resolve enquiries and complaints with a customer-focused approach. The role requires collaboration across teams and careful data handling, with Salesforce Lightning and Pega experience being valued.
Office-based Tuesdays and Wednesdays are mandatory. The role offers a flexible working environment and up to 2.5 years duration, with a salary range of
Customer Experience Officer - Hybrid (Parramatta) employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
