At a Glance
- Tasks: Design and deliver customer-focused services that enhance accessibility and quality of living.
- Company: Transport for NSW, connecting communities with a diverse workforce.
- Benefits: Permanent full-time role with hybrid working arrangements and flexible options.
- Other info: Diverse and inclusive workplace with excellent support for Aboriginal people and those with disabilities.
- Why this job: Make a real impact by engaging with communities and stakeholders in meaningful ways.
- Qualifications: Strong communication and relationship-management skills in community engagement or public relations.
The predicted salary is between 82800 - 101200 $ per year.
You empower people to work in a way that works for them. Here’s your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you’ve imagined.
In this role, you'll:
- Work as part of a team delivering high-quality communication and community and stakeholder engagement services across Transport for NSW programs, projects and initiatives.
- Develop and implement communication and engagement strategies.
- Deliver consultation activities, manage issues, coordinate content and storytelling.
- Use data and insights to strengthen participation, trust and transparency.
- Lead effective, inclusive and insight-driven engagement and communication activities in a complex, multi-stakeholder and politically sensitive environment.
- Build and maintain strong relationships with communities, local councils, community groups and project stakeholders.
- Ensure diverse perspectives are heard and considered while supporting positive project and community outcomes.
This is a permanent full-time role that can be based at any of Transport’s regional locations, offering hybrid working arrangements.
About you:
Your strong communication, community and stakeholder engagement, analytical and relationship-management skills gained across communications, community engagement, public relations, government, infrastructure or service delivery environments will see you excel in managing complex stakeholder relationships, embedding engagement best practice, supporting project delivery and responding to emerging issues to strengthen community trust, confidence and participation.
You’re recognised as a credible and trusted communicator, skilled at developing and delivering engagement and communication plans, coordinating consultation activities and creating clear, accessible content. You're experienced in using data and insights to inform strategies and deliver consistent, high-quality engagement outcomes that support transparency, informed decision-making and meaningful community participation.
Who we are:
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Our workforce is as diverse as the community we serve.
If you’d like further information on our inclusion and diversity initiatives, visit Transport careers. Flexible work options may be available. Learn more via Flexible work options and policy. Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.
Senior CSE Officer in Newcastle employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
