Transport for NSW invites applications for a Drives Help Desk Officer based in Newcastle, NSW, on-site. This temporary fixed-term, full-time role supports DRIVES enquiries, user access and day-to-day operations, delivering timely resolutions and maintaining high service standards.
You will work with a team to provide frontline support, follow established procedures, and escalate more complex matters as needed. Excellent communication and data-accuracy focus are essential.
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Customer-Focused Help Desk Officer – Fixed-Term in Newcastle employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
