At a Glance
- Tasks: Provide top-notch customer service via phone, live chat, and admin channels.
- Company: Transport for NSW, a vital service in the community.
- Benefits: Permanent full-time role with job security and growth opportunities.
- Other info: Fast-paced environment perfect for those who thrive under pressure.
- Why this job: Make a real difference in people's lives through exceptional service.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 47250 - 57750 $ per year.
Transport for NSW in Newcastle is seeking a dedicated customer service professional to join our call centre team.
You will handle inquiries via phone, live chat, and administrative channels, delivering high-quality service to the community.
The role is permanent full-time in a fast-paced, high-volume environment, requiring strong communication, problem-solving, and empathy to meet targets and ensure positive outcomes for customers.
Customer Care Specialist – Shared Services in Newcastle employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
