IT Support Officer

IT Support Officer

Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide IT support, resolve issues, and mentor junior analysts in a dynamic environment.
  • Company: Transport for NSW, committed to innovation and service excellence.
  • Benefits: Permanent full-time role with competitive salary and career growth opportunities.
  • Other info: On-call rotations and a chance to work with cutting-edge technology.
  • Why this job: Join a team that makes a real difference in IT support and service delivery.
  • Qualifications: Experience in IT support and strong problem-solving skills required.

The predicted salary is between 62100 - 75900 $ per year.

Transport for NSW invites applications for a permanent full-time IT Support Officer based in Mc Leods Shoot.

You will provide timely IT incident and service request support, resolve hardware and software issues, and coordinate with vendors.

The role covers desktop support, device deployments, patch management, and knowledge management.

You’ll mentor junior analysts, manage escalations, ensure safety compliance, and participate in on-call rotations.

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IT Support Officer employer: Transport for NSW

Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.

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Contact Details:

Transport for NSW Recruitment Team

We think you need these skills to ace IT Support Officer

Communication Skills
Time Management
Attention to Detail
Adaptability
Problem-Solving Skills
Project Management
Customer Service