At a Glance
- Tasks: Provide IT support and troubleshoot issues for a variety of hardware and software.
- Company: Transport for NSW, a key player in public transport services.
- Benefits: Permanent full-time role with job security and growth opportunities.
- Other info: Work in a collaborative environment with a focus on quality service.
- Why this job: Join a dynamic team and make a difference in public transport technology.
- Qualifications: Experience in IT support and strong problem-solving skills.
The predicted salary is between 58500 - 71500 $ per year.
Transport for NSW is seeking an IT Support Officer for a permanent full-time role based at Mc Leods Shoot, NSW.
You will provide timely IT incident support and service requests, ensuring quality service within agreed SLAs and collaborating with cross-functional teams.
You will troubleshoot hardware/software/OS/app issues, manage desktop support tasks including device deployments and patching, and contribute to knowledge management with documentation and guides.
IT Support Officer — 24/7 On-Call Desk Specialist employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
