Supervisor Ferry Operations - Multiple Positions
Supervisor Ferry Operations - Multiple Positions
Organisation/Entity:Transport For NSW
Job category:Projects
Job location: Holbrook, NSW, AU, 2644
Job reference number:112085
Employment type:Permanent Full-Time
Salary range:$122570.0-$131527.0
You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.
Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.
In this role, you'll:
*** Opportunity for Southern NSW - Holbrook ***
- Lead the safe, reliable and efficient delivery of ferry operations across nine ferry crossings throughout NSW.
- Provide leadership and support to four Supervisors and a workforce of approximately 85 employees, ensuring operational and safety requirements are met.
- Foster a strong safety culture and take the lead in managing operational safety, incidents, emergencies and service disruptions.
- Oversee 24/7 workforce planning and rostering to ensure adequate coverage across all ferry operations.
- Manage customer complaints and stakeholder enquiries, delivering professional and customer-focused outcomes.
- Work collaboratively with the internal Ferry Maintenance Management Team, External Maintenance providers and other operational managers to achieve service delivery objectives.
- Monitor operational performance and ensure compliance with maritime legislation, policies and operational requirements.
- Manage and coordinate HR issues, industrial Relations and staff development & training.
For more information on this position and business unit, view the role description and information pack.
About you
You are a people-focused leader with experience managing operational teams in a safety-critical environment. You excel at building strong relationships, leading through change and delivering high-quality customer and operational outcomes. With strong leadership, communication and problem-solving skills, you are committed to creating a safe, engaged and high-performing workplace.
This role can be based either in Grafton or Holbrook with availability travel regularly between other ferry locations to provide operational oversight, leadership and support where required.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
This is an in-person, on-site role.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Job Segment: Operations Manager, Web Design, Employee Relations, Developer, Operations, Creative, Human Resources, Customer Service, Technology
#J-18808-Ljbffr
Supervisor Ferry Operations - Multiple Positions in Holbrook employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
