At a Glance
- Tasks: Resolve enquiries and process transactions across phone, live chat, and admin channels.
- Company: Transport for NSW, dedicated to excellent customer service.
- Benefits: Flexible work locations in Dubbo or Parkes with supportive team culture.
- Other info: Opportunities for continuous improvement and career growth.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Motivated individuals with strong communication and problem-solving skills.
The predicted salary is between 49500 - 60500 $ per year.
Transport for NSW is seeking a motivated customer service professional to resolve enquiries, process transactions and use multiple systems to deliver accurate, timely outcomes.
As part of a busy multi-channel contact centre, you will deliver excellent service across phone, live chat and administrative channels, building positive relationships and supporting continuous improvement.
Positions can be located in Dubbo or Parkes.
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Multi-Channel Contact Centre Advisor in Dubbo employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
