Transport for NSW is seeking a Shared Services Support Officer to deliver high-quality customer service across phone, live chat and administrative channels in Dubbo or Parkes. You will resolve complex enquiries, process transactions and contribute to continuous improvements in service delivery.
The role requires customer-focused collaboration in a fast-paced environment with targets and quality standards. The position can be based in Dubbo or Parkes, with flexible work options where available,
Customer Service Specialist - Shared Services (Hybrid) in Dubbo employer: Transport for NSW
Transport for NSW is an exceptional employer that prioritises the wellbeing and work-life balance of its employees while delivering impactful infrastructure projects. Located in Newcastle, this role offers a collaborative work culture with opportunities for professional growth, as well as a commitment to diversity and inclusion, ensuring all voices are heard and valued. Join us in making a difference in the community while advancing your career in a supportive environment focused on achieving Net Zero goals.
