At a Glance
- Tasks: Lead product development to enhance customer experience across Sydney Trains.
- Company: Join Sydney Trains, a key player in Australia's transport system.
- Benefits: Competitive salary, flexible work options, and a chance to make a real impact.
- Other info: Temporary role for up to 11 months with excellent career growth opportunities.
- Why this job: Shape the future of transport while working with diverse teams and innovative solutions.
- Qualifications: Experience in product development and strong stakeholder management skills required.
The predicted salary is between 150295 - 167114 $ per year.
If you’re after impact, there’s no other organisation in Australia that delivers work on this scale. You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.
The Product Development Manager supports the development and delivery of station products and information that improve the customer experience across Sydney Trains. Working across the product lifecycle, the role contributes to product reviews, stakeholder engagement, design development, and implementation to ensure solutions are safe, compliant, high quality, and fit for purpose. You will work closely with engineers, internal stakeholders, and external suppliers to gather requirements, develop specifications, support product launches, and ensure products are delivered to agreed standards and procurement requirements. This is a Temporary Fixed Term Full-Time role for up to 11 months.
About you
You bring experience in product development and a proven ability to build and manage effective working relationships with a wide range of internal and external stakeholders to support successful product delivery. You stay up to date with product development best practices and use benchmarking and insights to help deliver high quality, customer focused outcomes. You’re skilled at identifying project risks and issues, developing practical solutions, and balancing competing stakeholder priorities. With tertiary qualifications in business or engineering, you bring a thoughtful, structured approach to product development and implementation.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week. Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network. Our workforce is as diverse as the community we serve.
If you’d like further information on our inclusion and diversity initiatives, visit Transport careers. Flexible work options may be available. Learn more via Flexible work options and policy. Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
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