At a Glance
- Tasks: Join our team to support AI and localization solutions for diverse clients.
- Company: TransPerfect, a leader in AI and translation services with a vibrant culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting role with opportunities to work on complex projects and collaborate with talented teams.
- Why this job: Be at the forefront of AI innovation and make a real impact in global communication.
- Qualifications: Experience in AI, machine translation, and client management is essential.
The predicted salary is between 49500 - 60500 $ per year.
TransPerfect is a world leader in artificial intelligence, website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner.
TransPerfect is looking for a dynamic and team-oriented individual with high energy and drive to join the Content Solutions Team as a Content Solutions Engineer supporting the Asian market. This is a multi-functional, client-facing role that combines:
- Subject Matter Expertise (SME) in Artificial Intelligence (AI), Machine Translation (MT), and Generative AI
- Strategic pre-sales support across the GlobalLink suite
- Technical consulting and solution architecture
- Key account and program management collaboration
The ideal candidate operates at the intersection of AI innovation and enterprise localization technology. As a Content Solutions Engineer, you will serve as both:
- The AI/MT expert during pre-sales engagements
- A technical advisor and solution consultant for the broader GlobalLink suite of products
You will work closely with prospective and existing clients to:
- Gather requirements
- Identify automation and optimization opportunities
- Design AI-powered and GlobalLink-enabled solutions to address complex global content challenges
You will also support strategic client relationships by ensuring successful adoption of both AI/MT capabilities and GlobalLink platform solutions.
KEY RESPONSIBILITIES:
- AI & MT Subject Matter Expertise
- Act as SME in sales opportunities involving AI, MT, and Generative AI
- Lead client presentations, workshops, and technical discussions
- Evaluate LLM and MT options for external clients and internal production
- Design AI-powered workflows aligned with client use cases
- GlobalLink Solution Support
- Support pre-sales efforts across the GlobalLink suite, including workflow automation, integrations, reporting, and content management capabilities
- Translate client business requirements into scalable GlobalLink configurations
- Collaborate with Sales and Product teams to position GlobalLink strategically within enterprise accounts
- Ensure alignment between AI/MT solutions and broader platform architecture
- Consulting & Implementation Oversight
- Propose pilot programs and define implementation roadmaps
- Establish KPIs and success metrics
- Coordinate with AI/MT Implementation and GlobalLink teams for deployment
- Ensure smooth communication between clients and internal stakeholders
- Contribute knowledge and expertise to repository of responses to questions from requests for proposal (RFP) and requests for information (RFI) tender and selection processes
REQUIREMENTS:
- BS/BA required
- Direct experience with MT, Generative AI, LLM, or other NLP technologies, solutions and services
- Direct sales, client services, key account management or program management experience
- You are familiar with the localization industry and have a few years experience working on complex localization projects
- Fluency in English, excellent verbal communication, and client-facing skills
- Technical mindset and ability to grasp complex technical concepts
- Must possess a sense of urgency and the ability to work under pressure
- Demonstrate a high degree of attention to detail and ownership
- Experience managing multi-faceted projects from inception to launch
- You are dynamic, proactive and service-oriented
Content Solutions Engineer in Sydney employer: TransPerfect
TransPerfect is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you can advance your career while working on impactful eDiscovery projects for prestigious clients. Located in a vibrant area, our team enjoys a supportive environment that values analytical thinking and encourages open communication.
