Account Manager

TransPerfect is more than just a job. Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Are you an outgoing 'people person' with a genuine passion for sales, building business and nurturing client relationships? Do you have a knack for client networking and communication? Are you eager to learn & develop a successful sales career? Are you looking for a challenge, all while being backed by a supportive team? TransPerfect Sydney is looking for an outgoing, eager individual to join the team to generate new leads and support existing accounts.

About the Role

We are looking for someone who is eager to get out there and 'network, network, network', and passionate about nurturing client relationships! As a Sales Coordinator (Business Development & Account Management), you will be focusing on generating new business & serving as the first level of support to existing clients/accounts. You will be a strong communicator, reliable, organised, and keen to kick-start your sales career. You will be ready to take responsibility and ownership of your clients, and have a passion for driving new business opportunities and sales.

Position Summary/Key Responsibilities

• Selling TransPerfect’s GlobalLink technology to new and existing clients – A Localisation & TMS (Translation Management System)
• Generate new sales leads via cold calling, emailing, primary research, networking, trade shows & events.
• Provide customer support and manage client expectations in liaison with the Production Management Team.
• Identify, qualify, develop and close sales opportunities in coordination with Sales Management.
• Promote and educate clients regarding TransPerfect’s services.
• Manage and control pricing and contractual issues by developing a thorough understanding of company procedures.
• Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service.

Required Skills & Experience

• Excellent written and verbal communication skills in English.
• Excellent problem solving skills.
• Minimum Bachelor’s degree or equivalent.
• Service-focused with a desire to exceed clients’ expectations.
• Multitasking and ability to work in a fast-paced environment with a sense of urgency.
• Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect.
• Work well in a team with people from a variety of different backgrounds and cultures.
• Build and maintain strategic relationships with clients and co-workers.
• Celebrate diversity and embrace new ideas and differing perspectives.
• Take active measures to achieve results and solve problems.

Job Perks

• Annual global TransPerfect conferences (merit based – prior locations include Venice, Thailand and Amsterdam).
• Opportunities to travel within ANZ for your clients.
• Attend industry tradeshows.

TransPerfect provides equal employment opportunities to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law. We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.